Customer Service
We’re Here to Help
Whether you need help choosing the perfect piece, placing an order, finding your size or caring for your Pandora jewellery, our team is here to assist you.
Visit us in store or contact your nearest Pandora store for personalised support.
Visit Us
Pandora Accra Mall
Accra Mall
Spintex Road, Accra, Ghana
Phone: +233 24 864 8569
Visit us in store for jewellery shopping, sizing assistance, exchanges and our complimentary jewellery cleaning service.
Pandora Junction Mall
Junction Shopping Mall
Shop 30/30A, Accra, Ghana
Phone: +233 53 520 5485
Our team is available to assist with product selection, sizing, exchanges, jewellery care and complimentary cleaning.
How Can We Help?
Orders & Delivery
Need help with an order, delivery or product availability? Our team can assist.
Exchanges
Eligible purchases may be exchanged within 14 days of purchase, subject to our exchange policy. Please note that Pandora Ghana does not offer returns or refunds for change-of-mind purchases.
Jewellery Cleaning
Keep your Pandora pieces looking their best with our complimentary jewellery cleaning service available at our stores.
Sizing & Product Advice
Not sure which bracelet or ring size to choose? Our team can help you find the right fit and select a piece for your occasion.
In-Store Assistance
Visit either of our stores for personalised guidance and discover the Pandora collection in person.
We look forward to welcoming you.